Exploring the Currents of Human Capital Issues in NGOs in Hong Kong

Operating a Non-Governmental Organization (NGO) in Hong Kong comes with various challenges that are not usually experienced elsewhere. While these NGOs fight against social issues, they also have to face obstacles that are not common in the corporate world. Unlike other sectors, NGOs are more often than not in situations where their funding sources are inevitably altered, which leaves them in a position of not being able to make long-term plans. In addition to that, they also have to cope with the challenges in volunteer management, as people who are volunteers are available sometimes and sometimes they are not. Transparency within the organization and accountability are also major issues, and NGOs face with demands that reporting should be clear and open.

Problems that are the Same Across Industries and Exclusive to NGOs

Nevertheless, despite the hurdles faced, NGOs have some challenges that are shared with other sectors, like recruiting and complying with the local labor law. In Hong Kong high living costs mean payroll systems must be accurate and competitive and pay long service payments as well. On the other hand, NGOs need to manage the complicated task of planning the timetables of volunteers and paid staff, as well as contributing to the good morale of the team through objective performance assessments. The result is the organization being affected both positively and negatively which in turn influences its service delivery in the society.

Coping with NGO Issues through HCM Solutions

As these issues suggest a multifaceted yet valuable Human Capital Management (HCM) system becomes inevitable. An HCM system is a one-stop-shop offering practical solutions to both individual and common difficulties faced by NGOs. For example, HCM systems could track funding and develop budgets that are transparent, and ensure financial stability. The same flexibility means that volunteers will automatically be managed better with the use of these systems, whose purpose is tracking availability and contributions. In fact, these systems manage the problem of ensuring compliance with local government regulations through piercing the administrative efforts on payroll calculations and performance evaluations. Moreover, an inclusive HCM system promotes data-based decision-making, enabling NGOs to manage human resources more strategically. No one would argue that the investment in the sytem would not be a big boost for the NGOs` ability to meet their objectives in a sustainable manner.

Adherence to the Set Guidelines on HCM Implementation

Implementing an efficient HCM system needs a tactical technique. Choosing the proper system consists of assessing the unique requirements of your organization and selecting the functions that are in line with those needs. Extensive training of the staff so that they are able to maximize utilization of the full system is crucial. In addition, maintaining the proper communication across the organization about the reasons behind the transition and the benefits expected, is the main way to gain buy-in reducing the resistance. Systematic reviews and iterations based on new demands will maintain the system as state-of-the-art.

Main Features of Multiable aiM18 HCM System

The Multiable aiM18 HCM system provides numerous functions that serve the needs of Hong Kong NGOs:

• Rule-based workflow engine: It helps to improve operational effectiveness by automating the processes and customizing the system.

• Smart local compliance checker and optimized roster planning: This is used for correct scheduling and regulation compliance.

• ISO:27001 certification: It provides the latest technology on confidentiality by securing your personal information with encrypted storage.

• Unlimited appraisal forms: Therefore, supportive of the processes which are expressive and equitable performance evaluation of employees.

• Fully customized payroll formula: In this way, it practically eliminates payroll calculation errors / time.

Compliance with the Government and Modern HR Systems

Using the aiM18 HCM system not only helps but it also provides electronic approval and support for documents that are MPF and IRD compliant. The fact that these tasks are well coordinated with the government not only removes the red tape but also reinforces the core mission of the NGO, diverting them from being overwhelmed by the onerous paperwork. The compliance feature serves a critical function as it lessens the possibility of legal liabilities and furnishes the smooth fusion with the financial systems that already exist, thus ensuring that both the management and the employees are in peace.

What is Multiable HCM?

Multiable HCM is a cloud-native HCM (aka HRMS, HRIS or HR system). With over 6,000 customers, Multiable HCM gains positive feedbacks from customer across different sectors, from manufacturers, distributors, retailers, service providers to NGOs. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an HCM system in place.